Saturday, March 3, 2012

Herzberg's Motivator-hygiene Theory

Triggered by a review of motivational literature from the past 50 years, Mr.Herzberg noticed that intrinsic motivators are often cited in association with work satisfaction while extrinsic motivators with dissatisfaction. The presence of intrinsic motivators, such as sense of achievement, has a positive influence on work satisfaction and level of motivations but does not cause dissatisfaction. For example, in a typical water-cooler conversation "How's work buddy ?" is greeted by a response like "It's alright, new boss is a loner but as long as I get my bonus, I do not complaint". In contrast the absence of extrinsic motivators, such as pay, company policies, which he terms hygiene factors, leads to dissatisfaction. "How's work buddy?" question posed on the day when salary increment was annouced to someone who has no increment "My boss sucks. Time to leave. No increment" and to someone who has got a bonus "It is as expected. I have worked hard for it".

Guess it is a common behavior of attributing one's success to one's own effort and negative experience to someone else's fault.

No comments:

Post a Comment